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Trade Licence Unit goes digital
In a bid to improve the efficiency of its operations, the Trade Licence Unit (TLU) of the Ministry of Trade and Industry has embarked on a digitisation project.
The project,which seeks to automate the majority of back office processes supporting the work of TLU staff, will further minimise the processing time for services rendered to the public.
It involves the conversion of data and its consolidation onto the TTBizLink Platform used by staff to process licences and other approvals.
This includes the expansion of a database of commonly referenced documents required for decision making related to trade applications processed by the TLU.
The project, which will be completed by mid-2018, is expected to increase the efficiency of all TLU’s back office processes.
Trade and Industry Minister Paula Gopee-Scoon encouraged staff to “keep up the exceptional work and continue to deliver excellent customer service at a high standard to the Government and citizens of Trinidad and Tobago.”
She said it was in keeping with the ministry’s strategic goals to transform performance and service delivery.
She also encouraged the staff at the TLU to continue to embrace innovative approaches to enhance service delivery.
The TLU is responsible for administering the import of goods into and the export of goods out of T&T.
Their services include issuing of import licence; export licence; duty relief licence; safeguard certificates and suspension certificates.
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